Frequently asked questions
Where are you based?
We are based in West Lothian, Scotland. Although our product’s and services are usually only available throughout the Central Belt our installation team may be available for other parts of Scotland. Just ask for availability in your area.
Our address is:
Alternate Energy,
Unit 7, Grampian Court
Beveridge Square
Livingston
West Lothian
Scotland
EH54 6QF
How can I contact you?
During Office Hours please call:
01506 669541
Out with Office Hours the best way to contact us is via email: info@alternateenergy.org.uk
We can also be contacted via our Social Media Pages:
www.facebook.com/InsulationGrantsScotland
www.twitter.com/EnergyGrantScot
Sounds too good to be true, what’s the catch?
The Scottish Government is helping the least energy efficient homes become more energy efficient. They offer funding for home improvement measures, such as insulation and boiler upgrades. We work alongside the government and your local authority to help guide you through this process.
To a certain degree ‘THE CATCH’ is, you must meet certain criteria to qualify for grants, for example your home must be council tax band A to F and be in receipt of certain benefits. Your property must also reach certain criteria.
However even without meeting this criteria we may still be able to help you access other energy saving help.
What is ECO4?
A Government program to help homeowners and tenants improve their home’s Energy Efficiency.
What is Warmer Homes Scotland?
A scheme that helps homeowners improve their energy rating to make their homes more energy efficient
What is the Great British Insulation Scheme?
A Government program helping homeowners and tenants make energy efficient upgrades
Does it cost anything to find out if I’m eligible?
It costs nothing to apply, and we are happy to help you find you if you are eligible. Please get in touch and we will ask you a few simple questions to find out if you are eligible for any of the available grants.
Do You need to be on Benefits?
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Do you need to own your own home?
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Can Tenants apply?
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How long does the process take?
Any home improvements will have an From enquiry to completed and signed off installation it can take 3 months however each installation project differs. The quicker you confirm you would like to proceed, the quicker we can book our installation team to do a survey and start your project.
Is there any mess?
Any home improvements will have an element of mess involved however we will ensure our installation team will treat your home with respect and keep any mess and disruption to a minimum.
Are roof vents fitted if you up grade your insulation?
A ventilation survey is carried out prior to any insulation taking place.
If the property doesn’t have adequate ventilation then fitting Roof Vents would become part of the project.
Why should I Insulate my home NOW?
Government funding and grants will not last forever and can be withdrawn at any time. Insulating your home will make it more energy efficient and save you money on your heating bills.
I’m still confused, or I have more questions!
Speak with one of our Alternate Energy Accredited Advisors today who will be able to answer any questions you may have. 01506 669541